Overview
The Challenge
The Wellness Center needed a professional, informative, and trustworthy website to serve as a primary resource for current and potential patients. Key requirements included easy access to service information, provider details, health resources, and a secure way to request appointments online, while adhering to strict accessibility and privacy standards.
Our Solution
We developed a clean, accessible (WCAG 2.1 AA compliant) website with clear navigation. Secure, HIPAA-compliant forms were integrated for appointment requests and patient inquiries. A comprehensive resource library and detailed service pages were created to educate patients. Provider profiles build trust and familiarity.
Results
- 55% increase in online appointment requests submitted securely
- Reduced administrative burden by 30% through online form efficiency
- Consistently positive feedback from patients on website usability and information clarity
- Successfully passed third-party accessibility audits
The new website has significantly improved how we connect with our patients. It's professional, easy for everyone to use, and the secure appointment system is incredibly efficient. It truly represents the quality of care we provide.
Elegant Gems
Premium E-commerce Experience